FAQ
Frequently Asked Questions (FAQ)
Last Updated: August 08, 2026
Welcome to FudoNuts. Below are answers to some of the most commonly asked questions about our products, orders, shipping, and payments.
1. What products does FudoNuts offer?
FudoNuts offers premium-quality dry fruits, including almonds (Badam), cashews (Kaju), pistachios (Pista), raisins (Kishmish), and specially curated dry fruit combo packs.
2. Are your dry fruits fresh?
Yes. All our products are carefully selected, quality-checked, and hygienically packed to help maintain freshness and quality.
3. Do you deliver across India?
Yes. We deliver to most serviceable locations across India through our trusted courier partners.
4. How long does delivery take?
Estimated delivery time:
Metro Cities: 2–5 Business Days
Other Cities: 3–7 Business Days
Remote Areas: 5–10 Business Days
Delivery times may vary due to courier operations or unforeseen circumstances.
5. What payment methods do you accept?
We currently accept secure online payments through:
UPI
PhonePe
Paytm UPI
QR Code Payments
Other payment methods available at checkout
Cash on Delivery (COD) is currently not available.
6. Can I cancel my order?
Yes. Orders can be cancelled only before they are dispatched.
Once an order has been shipped, it cannot be cancelled.
Please refer to our Cancellation Policy for more information.
7. Do you accept returns?
Since dry fruits are food products, returns are accepted only if:
You receive a damaged product.
You receive an incorrect product.
The package is tampered with before delivery.
Please refer to our Refund & Return Policy for complete details.
8. When will I receive my refund?
Approved refunds are generally processed within 5–7 business days and are credited to the original payment method.
The actual credit time depends on your bank or payment provider.
9. How can I track my order?
Once your order has been dispatched, we will send your tracking details via Email, SMS, or WhatsApp (where applicable).
10. How should I store dry fruits?
For the best freshness:
Store in a cool and dry place.
Keep the pack tightly sealed after opening.
Avoid direct sunlight and moisture.
Refrigeration is recommended after opening for extended freshness.
11. Are your products hygienically packed?
Yes. All products are packed with proper hygiene and quality standards to help preserve freshness and taste.
12. How can I contact FudoNuts?
Email: support@fudonuts.shop
Phone: +91 974321567
Business Address:
Block-A, APMC MARKET
APMC Market 2, Phase 2, Sector 19B
Vashi, Navi Mumbai, Maharashtra 400703
India – 400703
13. Are your prices inclusive of taxes?
Yes. The final payable amount, including applicable taxes (if any), is displayed during checkout before payment.
14. Is my payment secure?
Yes. All online payments are processed through secure third-party payment gateway providers using encrypted technology.
FudoNuts does not store your card details, UPI PIN, CVV, OTP, or banking passwords.
15. How can I contact customer support?
If you have any questions or need assistance, please contact us:
Email: support@fudonuts.shop
Phone: +91 974321567
Our support team will respond as soon as possible during business hours.
Need More Help?
If your question is not listed above, feel free to contact our Customer Support Team.
📧 Email: support@fudonuts.shop
📞 Phone: +91 974321567
Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM (IST)